The WES contact center is open to answer calls and email messages from 9:00 a.m. to 6:00 p.m. (Eastern) Monday through Friday. The center is closed on weekends.

Our goal is to respond to all queries within 48 hours. When we experience a high volume of calls and messages, our response may be delayed. We thank you for your patience and understanding.

To expedite your request, please indicate your WES reference number in your communication.

*indicates a required field

A note to applicants with education in China: Due to an unusually high volume of applications to the China Higher Education Student Information and Career Center (CHESICC), there may be a delay in the processing time to complete your credential evaluation. In some cases, this could mean that the date of completion reflected in  My Account may not be accurate. We are currently working with CHESICC to expedite the process.

对有中国教育经历的申请人的提示:近期,学信网(CHESICC)收到超乎寻常数量的申请,您的学历学业认证的处理时间可能会有延迟。在某些情况下,这意味着“我的账户”中所显示的完成日期可能会不准确。我们正在与学信网一起尽最大的努力加快工作进度。

To protect your privacy, please do not include credit card numbers in your correspondence.

 Refresh Image
By clicking "Submit", you agree to the WES Privacy Policy.

Before you send documents, you must submit an application and receive a WES reference number.

You must include your WES reference number on all envelopes and correspondence.

WES is not responsible for documents that arrive without a reference number.

Do not send original documents unless specifically requested by WES. All documentation received becomes the property of WES and cannot be returned.

image Postal Address

WES Reference No. _ _ _ _ _ _
World Education Services
Attention: Documentation Center
P. O. Box 5087
Bowling Green Station
New York, NY 10274-5087
USA

image Courier Address*

WES Reference No. _ _ _ _ _ _
World Education Services
Attention: Documentation Center
64 Beaver St, #146
New York, NY 10004
USA

*This is a courier mail handling facility accepting DHL, FedEx, UPS, etc. Documents should not be hand delivered.

Telephone: (+1) 212.966.6311
Fax: (+1) 212.739.6100

All documents must be mailed to WES. Documents cannot be delivered in person.